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- We ship all orders in cooperation with DHL, UPS, FEDEX Express within 1 to 2 business days from the date of order confirmation.
- The buyer is responsible to pay any taxes or customs fees.
- We make sure that the products are free from any problems or damages, and are well packaged before being delivered to the shipping company, however, in the event that a damaged product is received due to an error during shipping, you can contact us and submit a request to be provided with appropriate compensation, which may include discount vouchers on Your next order, or re-shipment of the same product again for free.
- For more information about shipping, please contact us through the contact us page, or via email info@livenmosaic.com